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Bag2Charity Privacy Policy


Smart Recycling Ltd (as the operator of Bag2Charity and Smart Recycling brands) respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. Please be advised that the same Data Protection principles apply when you provide your information via telephone or email, where this information is require.


1. Important information and who we are:

Purpose of this privacy notice:

This privacy notice aims to give you information on how Smart Recycling ltd (as the operator of the Bag2Charity and Smart Recycling brands) collects and processes your personal data through your use of this website, including any data you may provide through this websites when you sign up to our newsletter, fill out the booking form, or get in touch with us via telephone or email.

This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using.


Smart Recycling Ltd (“the Company”) is the controller and is responsible for your personal data, whether that data was provided to Bag2Charity, or to the other brands it operates:
Smart Recycling (Cash 4 Clothes)

Our full details are:

Full Legal name of entity: Smart Recycling Limited

Email address: or

Postal address: Unit 6-7 Omega Business Village, Thurston Road, Northallerton, DL6 2NJ, United Kingdom

Telephone number: Smart Recycling 01609 780 555, Bag2Charity 01609780452

Third-party links:

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. The data we collect about you:

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data such as:
- First name
- Last name

Contact Data includes:
- Collection address
- Email address
- Telephone number

Technical Data includes:
- Internet protocol (IP) address
- Browser type and version
- Time zone setting
- Location, browser plug-in types versions
- Operating system platform

Usage Data includes:
Information about how you use our website, products and services.

Marketing and Communications Data includes:
Your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you do not wish to provide personal data it may result in us being unable to preform the contract you are wishing to enter into with us or are trying to enter into with you (for example, to provide you with collections services). In these instances we may have to cancel the service you have with us but we will notify you if this is the case.

3.How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions:
- you may give us your Identity,
- contact information by filling in forms or by corresponding with us by phone, email or otherwise.

This includes personal data you provide when you:
- apply for our products or services;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback.

Automated technologies or interactions:
- As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and server logs.

Third parties or publicly available sources:
- We may receive personal data about you from various third parties [and public sources] as set out below:
- Technical Data from Google. For more information about how googles deals with your data
Google’s Privacy & Terms site.

4. How we use your personal data:

We collect, store as use the data listed above for the following purpose:
- To provide a service you requested

We do not disclose, sell or rent your personal information to any third party unless you have consented.

5. Disclosures of your personal data:

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

In order to perform the service you have requested we may employ third-party companies and individuals due to the following reasons:

- To provide the Service on our behalf
- To facilitate our Service
- To perform Service-related services; or
- To assist us in analysing how our Service is used.

6. Data security:

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Your rights:

You have the following rights:

- The right to ask us to provide you with copies of personal information that we hold about you at any time.
- The right to ask us to update and correct any out-of-date or incorrect information that we hold about you.
- The right to withdraw your consent to any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you.

If you wish to exercise any of the above rights, please write to us
(either by post or by e-mail) at the address specified below:

Email address:,,
Postal address: Unit 6-7 Omega Business Village, Thurston Road, Northallerton, DL6 2NJ, United Kingdom

8. Children’s Privacy:

Our services are not intended for children so we do not knowingly collect any data relating to children. In case we discover that a child who is under the age of 13 has provided us with personal information then there is immediately deleted from our system.

If you are a parent or guardian and you have knowledge that your child has given our system their information please contact as soon as possible so we are able to remove their information from the system.

9. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In cases where you have opted in to receive marketing e-mails on our offers, news and updates, your information will be retained until you notify us otherwise.

10. Changes to the policy

We may update our policies for time to time in order to make sure we are up to date with the most recent legislation. We will keep you updated of our most recent privacy policy by ensuring that it is posted on this page. As soon as the changes come into effect as soon as they are posted on this page.